- Al Satwa 18A St, Dubai, UAE
- Kpt.dxb@gmail.com
- Call Us : +971-556882448
- Call Us : +971-543897106
Easily Book Your Rental Car in Just a Few Simple Steps – Fast, Secure, and Hassle-Free
A: Making a reservation with KPTRentACar.com is quick and easy. Just follow these steps:
Visit our website at www.kptrentacar.com.
Select your pickup and drop-off locations, dates, and times.
Choose your preferred vehicle from our available fleet.
Enter your personal and payment details to confirm your booking.
You’ll receive an instant booking confirmation via email with all the rental details.
For assistance or custom requests, you can also contact our support team at Kpt.dxb@gmail.com or call or WhatsApp us directly +971556882448.
A: You can easily make a reservation online through our website at www.kptrentacar.com anytime, 24/7. Our online booking system is fast, secure, and user-friendly—just choose your car, select your dates, and confirm your booking in a few simple steps.
If you prefer to speak with a representative or have special requests, you’re welcome to call us directly 0556882448 or email our support team at Kpt.dxb@gmail.com.
A: We recommend making your reservation as early as possible, especially during weekends, holidays, and peak travel seasons in the UAE. Booking in advance ensures better availability, more vehicle options, and the best possible rates.
For last-minute rentals, you can still book online or contact us directly, but availability may be limited.
A: Yes, the minimum rental period at KPTRentACar.com is 24 hours (1 day). All rentals are calculated on a 24-hour basis from the time of vehicle pickup.
If you return the car earlier than the agreed return time, the full day’s charge may still apply. For long-term rentals or custom durations, please contact us directly for tailored pricing and availability.
A: At KPTRentACar.com, we offer a flexible cancellation policy for your convenience:
Free cancellation is available up to 24 hours before your scheduled pickup time.
Cancellations made less than 24 hours before the pickup time may be subject to a partial charge or one-day rental fee, depending on the vehicle and location.
No-shows without prior notice may result in a full rental charge.
To cancel or modify your reservation, simply log in to your account or contact our support team at Kpt.dxb@gmail.com.
A: If your plans change, you can easily modify your reservation by:
Logging into your account on www.kptrentacar.com and accessing your booking details.
Selecting the option to change your pickup/drop-off date, time, or vehicle (subject to availability).
Receiving a confirmation email once your changes are processed.
Alternatively, you can contact our customer support team at Kpt.dxb@gmail.com or call us directly. Please note that modifications made less than 24 hours before pickup may be subject to availability and additional charges.
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A: At KPTRentACar.com, we accept a variety of secure and convenient payment methods, including:
Credit Cards (Visa, MasterCard, American Express)
Debit Cards (with major network logos and sufficient available balance)
Online Payments (via secure payment gateways)
Cash Payments (only at select locations, with prior approval)
Please note that a valid credit or debit card is required for the security deposit at the time of vehicle pickup. The card must be in the name of the primary driver.
A: Yes, KPTRentACar.com accepts debit cards for car rentals, provided they meet the following conditions:
The debit card must display a major network logo (e.g., Visa or MasterCard).
It must have sufficient available balance to cover the rental cost and security deposit.
The card must be in the name of the primary driver.
Some vehicle categories or locations may require a credit card instead—please check during the booking process or contact us in advance.
Please note that prepaid or virtual cards are not accepted for deposits.
No, a credit card is not strictly required to rent a car with KPTRentACar.com. We offer flexible payment options to make your experience more convenient. You can rent a car using:
Debit cards (with a major network logo like Visa or MasterCard)
Cash payments (accepted at select locations with prior approval)
Online payment gateways through our secure website
While a credit card may still be recommended for certain vehicle types or for the security deposit, we do our best to accommodate customers without one. Please contact our support team in advance to arrange an alternative payment method if needed.
A: Yes, a refundable security deposit is typically required when you rent a car from KPTRentACar.com. The deposit amount varies based on:
The type of vehicle you choose
Your payment method
Your rental duration
The insurance coverage selected
This deposit is held to cover potential damages, traffic fines, fuel differences, or late returns. Once the vehicle is returned in good condition, the deposit is refunded within 7 to 14 business days, depending on your bank and payment method.
We also offer flexible deposit options for eligible customers feel free to contact our team for details.
A: Yes, KPTRentACar.com accepts cash payments at select locations. However, there are a few important conditions:
Cash payments must be arranged in advance and are subject to location approval.
A valid government-issued ID and driver’s license are still required.
A refundable security deposit must be paid—this may still require a debit or credit card depending on the vehicle type.
For added security, we may require proof of residence or travel itinerary.
To pay in cash, we recommend contacting our customer service team ahead of time to confirm your booking and complete any necessary verification steps.
A: At KPTRentACar.com, payment is typically due at the time of booking or upon vehicle pickup, depending on the payment method you choose:
If you book online, you may be required to pay in full to confirm your reservation.
If you choose to pay at the counter, payment is collected when you pick up the vehicle, along with any required security deposit.
For cash payments, prior approval is required, and the full amount must be paid before the rental begins.
We also offer flexible payment plans for eligible customers please contact our support team for more details.
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A: At KPTRentACar.com, we offer a customer-friendly refund policy for cancellations:
Full refund is available if you cancel your reservation at least 24 hours before your scheduled pickup time.
Cancellations made less than 24 hours before the pickup time may be subject to a cancellation fee or one-day rental charge.
If you don’t show up without notice, you may be charged the full rental amount, and no refund will be issued.
Refunds are processed to the original payment method and typically completed within 7–14 business days, depending on your bank or provider.
To cancel your booking, log in to your account or contact our support team at kpt.dxb@gmail.com
A: In most cases, no fees are charged if you cancel your reservation at least 24 hours before the scheduled pickup time. However, the following conditions may apply:
Late cancellations (less than 24 hours before pickup) may incur a one-day rental charge or a cancellation fee.
No-shows without prior notice are non-refundable.
If you cancel after partially using the rental, refunds are generally not issued for unused days, unless approved by management.
Refunds are always processed to the original method of payment and may take 7–14 business days depending on your bank or provider.
For more flexibility, we recommend contacting our team in advance if your plans change.
A: If you return your rental car earlier than the scheduled drop-off time, KPTRentACar.com will review your case based on the rental terms:
In most cases, early returns are not eligible for a refund for unused days, as the rental rate is based on the full rental period selected at booking.
However, if you booked a long-term rental or have a flexible rental plan, you may be eligible for a partial refund or credit, subject to approval.
To explore refund options, please contact our support team before returning the vehicle.
We always aim to be flexible and fair reach out to us to discuss your situation.
A: At KPTRentACar.com, we offer a flexible cancellation policy, but in some cases, a penalty may apply:
No penalty if you cancel at least 24 hours before your scheduled pickup time.
If you cancel less than 24 hours before pickup, a cancellation fee or one-day rental charge may apply.
No-shows without prior notice are non-refundable and may incur the full rental charge.
We recommend cancelling as early as possible to avoid any fees. For questions or to cancel, contact us at Kpt.dxb@gmail.com.
A: For security and insurance reasons, rental car reservations are generally non-transferable. However, in some cases, KPTRentACar.com may allow you to update the reservation with a new primary driver, provided the following conditions are met:
The new driver meets all rental requirements (valid driver’s license, age limit, payment method, etc.)
The change is requested before the scheduled pickup time
The new driver provides valid identification and signs the rental agreement at pickup
To request a driver change, please contact our customer support team in advance at Kpt.dxb@gmal.com. All changes are subject to approval.
A: At KPTRentACar.com, requesting a refund is simple and straightforward. Here’s how you can do it:
Contact our customer support team via email at Kpt.dxb@gmail.com or through our website’s contact form.
Provide your booking reference number, full name, and reason for the refund request.
Our team will review your request based on our cancellation and refund policy.
If approved, your refund will be processed to the original payment method within 7–14 business days, depending on your bank or provider.
Refunds are typically granted for eligible cancellations made within the allowed time frame or in special approved cases such as duplicate bookings or verified billing errors.
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